How do I send files via Secure Share?

Create Account and Request Access:

1. If you don’t have a PJM account, create one at https://accountmanager.pjm.com/accountmanager/pages/public/new-user.jsf. If you already have PJM account, proceed to step #2
2. Visit https://www.pjm.com and click on Sign In
3. Go to Secure Share page on https://www.pjm.com/markets-and-operations/etools/secure-share.aspx
4. Click on Request Access and then again on the next page

Send an Email with Secure Share:

1. Navigate to https://secureshare.pjm.com/
2. Log in with PJM account username and password
3. Select the Mailbox option, then select Compose
4. Type a subject and the email address you will be sending to
5. Select the expiration period for the file you are sending
6. Type in a message
7. Attach Files needed to send securely
8. Select a User Access option by selecting User Access from the right side of the screen
• The “Send attachment link only” option will provide a link to allow the user to click the link and open from their desktop/device
• The “Protect attachment link with security question” option will provide options to ask a challenge question for the end user receiving the mail; you would have to provide them the answer via phone
9. Once complete, send the email

1. I received a DocuSign link to sign an agreement, but I am not the correct signer. How do I designate someone else?
2. If I’ve requested to withdraw my queue project, when will I receive a refund of my deposit?
3. How do I send files via Secure Share?